Every $1 purchase is entitled to 1 ★ Suitcase Mile (discounted and special priced items may not entitle to any rewards). You can click the page "MY ★ MILES" to check the balance.
UNDERSTAND ★ MILES REWARDS



★ MILES REWARDS offers 3 membership levels: Bronze, Silver and Gold. Each level brings its own recognition and privileges. Member can redeem rewards with ★ Miles.
BRONZE MEMBER | SILVER MEMBER | GOLD MEMBER | |
RECOGNITION | |||
⑉Spending Amount | - | HK$ 1000 | HK$ 5000 |
PRIVILEGES | |||
⑉Redeem Rewards | ✓ | ✓ | ✓ |
⑉Product Warranty* | Extra 90 days | Extra 90 days | Extra 120 days |
⑉Price Guaranteed | 7 days | 7 days | 7 days |
⑉ Earn Points | $1 = 1 ★ MILE | $1 = 1 ★ MILE | $1 = 1 ★ MILE |
⑉Exclusive Discount | 5% All Year | 10% All Year |
* Extra product warranty only applies to Suitcase.hk online orders.
★ Suitcase Miles can be redeem for travel accessories, but cannot be exchanged for cash or other denominations. Click here to redeem ★ Suitcase Miles.
After each successful purchase, your balance of ★ Suitcase Miles will be updated in 24 hours.
Suitcase Miles are valid for 365 days. Any unused miles in the account will be expired automatically after 365 days.
When you return an item from a purchase that earned Suitcase Miles, your rewards miles balance will be correspondingly adjusted for any returned merchandise.
Please send us an email at supportsuitcase.hk or fill in the form at the contact page.